Hi,

In Outlook even if it’s 2010, 2007 and you use the Sage CRM Outlook Plug In : File it, you might receive an error look like :

To fix this issue, check the security profile in CRM for the users, in my case my issue was related to the Opportunity Security was set to “No Access”. I set a value of “View” and Magic, the user is able to do the File It.